Shipping Policy
We're excited about getting your order to you! We ship to most countries worldwide and provide free standard shipping on orders of $49+ (After All Discounts Applied).
Order Status
Once your order has been filled, you will receive a Shipping Notification email. This email will include your tracking number and a link to check order status. You can also go to your account page to check the order status.
NOTE:
If you fail to see delivery info when you click on your order-tracking link, don't worry! Occasionally, there may be a 24-hour delay in viewing tracking progress from the point of our departure to the shipper's first scan at one of their destination points.
It's not recommended to choose express shipping for pre-order.
Normally, after the order has been paid, the warehouse needs 1-3 business days to process your order (except for pre-sale items). You will receive a notification once your order has been shipped. Shipping time below does not include such processing time.
Kindly note that processing and shipping time may be impacted at year end due to high volume and extreme weather conditions.
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Order Address Error
Please contact customer service immediately to change your address before shipment. Once the items are shipped, the address cannot be changed.